I love the service here. I’ve been coming here for quite some time now and I really enjoy the staff. Everyone is so friendly and caring!! The process is so quick and easy to get through and everything is well ORGANIZED. I totally recommend.
Do not go here!!! I would give negative stars if I could. They messed up mouth so bad and the dentist can't answer my questions and he referred me to a prothodontist after he already messed my mouth up so bad after multiple visits. They are very unprofessional and unsanitary. And they left a whole extra piece in my mouth and had to go back 5 minutes after I left. The temporary crowns came out twice. Please help!!!
Summary: Don’t visit this place
Disclaimer: my experiences aren't reflective of everyone else’s.
I visited this place few weeks ago due to their relatively open schedule compared to my original dental provider's. The guest service is great at the front desk, but I had a dentist who was unprofessional and relatively poor at her job. She was very much detached, and even ended up giving me the incorrect filling because she didn't read my paperwork. She made an assumption, which was incorrect. I like to learn, so usually I ask a few questions here and there, with her however, I got the impression I shouldn’t ask, the replies were simply repugnant. What made this much worse was the fact that she lied to my face about the number of cavities I had. She told me I had ten cavities - which is impossible, especially since I previously had 3 minor ones a week or two before. How did I get 7 cavities in the space of two weeks?! To make this worse she actually gave me a filling in an area with no cavity!
I've been taking my twins here for approximately 6 years and the service remains the same...awesome! The staff is wonderful! They're quite professional & always make our visits well worthwhile. The office is clean & kid-friendly; also great for the adults too. My twins always look forward to their visits! We love Kool Smiles:)
This dental experience has been one of the best customer service experiences that I have had in a long time. They were very prompt as well as thorough while simultaneously maintaining a positive atmosphere. Destiny the receptionist had a very nice and bubbly attitude that made our visit a lot better.