This emergency clinic is a wonderful abode of help, assurance and professionalism. I had a serious dental issue which required immediate assistance. Making an appointment was easy, I was seen the same day and got a root canal treatment. My pain was gone and I was stunned at the friendliness and professionalism of the front desk and Dr. Ninh. Given the complexity my situation I returned there 2 more times and got the same wonderful caring attitude and understanding. The doctor and the staff have my enormous respect and gratitude for helping me out so much! For anyone with a dental emergency or concerns this is the place to go.
Where can I start. I’m very grateful that this office was open on a SUNDAY and on EASTER. I woke up this morning with a cracked front tooth and I was freaking out since I’m starting a new job the very next day. What a situation to be in people....not good. Well I was supper lucky to find this office, they took me in immediately and solve the issue for me within few hours. All staff members were friendly and accommodating. Go there if you have an emergency, they will take care of you. Thank you!!! Now I can smile with confidence on my first day at work LOL
Had a wisdom teeth infection, it was Sunday night :( and I didn't have an option to visit my dentist, BUT I am so Thankful to this practice !!! They did a truly great job!!! All staff was so nice and absolutely professional, they let my hubby stay with me and explained everything from A-Z, and my insurance reimbursed all the cost for the visit! Guys, Thank you so much for your work !
Dr. Ninh and Anthony were my angels in that day. I came off a 13 hour flight on mother's day and they were the only office open. When I got there it was about 5pm and they were going to close early but waited for me to get there, guess it the desperation and tears in my voice. The pain was so intense and my nerves were shooting and I was terrified. I couldn't stop shaking, it was an abscessed tooth holding my bridge. There was a complication with a small piece of my the tooth still attached and Dr. Ninh had some trouble trying to get it out, but was persistent - he got it out - thus avoiding a visit to the oral surgeon. Anthony was there the whole time holding my hand, telling corny jokes and giving me words of encouragement. There are no words to describe how thankful I am they were open AND were very good at what they do.
The actual visit was fine. I came in with any wisdom teeth which needed to be out right away. It was a weekend and I had no other options. They were nice and made me feel calm and comfortable. The only down side is they do charge usually a couple of hundred. I think I paid over $300 for one tooth. Which isn’t lovely to have out of your pocket right away - but I knew my tooth needed to come out. What really is the reason for 3 stars is that I followed up with them and my insurance diligently to make sure I would get the reimbursement back. They put me on their refund list and it took several months for me to receive the check back. When I called they said my name was still on that list but a check just had never been sent which is really the frustration.