Tri-City Orthopaedic Clinic is the poster child for how a medical facility should be ran. The office staff was polite, on top of things and very helpful. Cameron Ritchie was the first PA I was seen by. He was thorough, asked questions, did a physical check, reviewed my old and new records. He answered all my questions thoroughly. He went above and beyond to help convenience us because we live so far away. Thank you so much for the great health care you provided me.
Dr. Ritchie is fantastic, as is his staff. He has great communication skills and is in full support of giving me time to heal my pain through therapy, and chiropractic care, rather than throwing medication my way and calling it good. The office was clean, x rays were fast and my appointment was on time. I'm very grateful that I was referred to his office!
While the woman and the front desk was rude and abrupt, Dr. Shoham was terrific! Smart, informed, empathetic, understood my situation and addressed it. His nurse and the x-ray technicians were also knowledgeable, professional, and fun! Overall, once past the front desk... great medical visit.
It was a great experience from the receptionist to the medical staff. Professional and courteous. Charlene was great, Caleb had my history and images, was thorough and patient in his analysis. My only complaint is the medical shorts I had to wear for my imaging :) but all seriousness, i got answers and a game plan. I recommend TCO for your Orthopedic needs.
Check in was quick and easy. I was taken to a room within 15 min. A complete history of my condition was documented. X Ray's ordered and done before the provider even came in the room. It was all very efficient. Cameron was professional and knowledgeable about my complaint and condition. I have all confidence that I will be set up on a great plan for optimal health once all the tests are completed.