I was recently injured on the job. My company sent me to Concentra for evaluation/ treatment. The doctor suspected an internal muscular injury and referred me to a specialist who confirmed his diagnosis. I’ve been in for a couple of follow-ups and have been released from his care to the specialist‘s care. I appreciate the doctor’s competence.
I had to take a pre-employment drug test here. It was okay. I wish they had more staff there as they were quite busy and the wait was about an hour. The staff were occasionally sitting around talking and not seeing patients which was a bit annoying. They were courteous and answered questions quickly. They aren't bad. My only feedback is think of the optics if you're busy and there's lots of people waiting to avoid being seen sitting around.
People were nice, and they did a good job on the blood draw, but it took a long time.... AND THEY LOST MY BLOOD. Had to drive for two hours to get a redraw, and because it delay work I could be doing it will cost me several thousand dollars.
Staff was wonderful throughout my appointment process. My appointment was at 3:00pm and was not brought back to room until 4:00pm. Appointment didn't start until 4:15pm and finished at 5:00pm. That was my only concern.
Concentra was professional and efficient. The short wait time was appreciated!