Just this morning I read the God Sightings theme for this week..."people who do their jobs with a smile and a positive attitude."
There were at least 5 staff who dealt with me today, and every one of them exemplified this definition, and it was in no way superficial. It seemed each had an inner joy! Wonderful examples for me this next week...and always! Thank you!
Excellent experience from check in through check out. The entire staff/ Dr. were very courteous and professional. Dr. Schwartz and his PA Matt have a great bedside manner and they answered all of my questions. I never felt rushed, and I feel extremely confident in the diagnosis I was given. I was able to be seen in a timely manner.
in the last week
I thank you snd for your professionalism knowledgeable service, love and kindnesses. My lack of sleep, rest and side effect to an anti cancer pill had me edgy. A big hug and love to all.
Doctor Springer you’ve got the touch It was a bulls eye with the shot. No pain!!! It’s very helpful in continue caring for my hubby.
Take care and God’ blessings to all.
Dr Richards was quick and to the point. told me what i needed to know, asked if i had any questions and headed to the next patient. didn't waste my time or his... i liked that. but most impressive of the whole specialists office was the young lady who "checked out". i was told i needed to pay a copay, but my florida medicaid should have paid that copay. she took the time to check with records, noticed i should have been paired with a medicaid orthopedic Dr., called the proper department for verification and then refunded the copay which was charged by mistake...... she went over and above the normal and helped a senior citizen get refunded a incorrect charge,. I'm sorry i did not get her name...but she deserves a 5 star rating...many thanks to people who care....
I had total knee replacement April 2 had excellent care by Dr Reynolds and staff at Orthopedic Specialists of SW Florida and Lee Hospital. Also the group in physical therapy were great. I highly recommend this group.