in the last week
Love this store! The in store staff from the people stocking shelves, food preparers, to check out have provided exceptional customer service to me. We have been in store and a prepared grab and go salad was not in the case. We asked a very nice lady near the case area and she said, no problem come back in about 15 minutes and I’ll have ready for you. We continued to shop and...to our surprise this lady showed up at our isle area and brought the salads to US. That’s what I consider outstanding customer service. We have had similar experiences within this store. The Colonial Heights Virginia store gets an above 10 rating from us!
My favorite place to go for anything "FOOD". Wonderful employees, very helpful and great work ethic. Helped me plan for and execute a wonderful 20th Anniversary of Military Retirement dinner for myself and closest family. All food is constantly monitored for freshness, especially fruits & veggies section. Won't find any item going bad for sale. They constantly remove anything just starting to go bad. Tons of choices not found elsewhere. LOVE LOVE LOVE THIS STORE!! Just see for yourself what all is offered here, like Free Event Planning services, etc. Publix is a great employer and super company to business with!
GREATEST. STORE. EVER.
I've been a faithful Food Lion customer for many years and I will continue to shop there but oh my God! Publix has it all! It's super clean, organized, and not a bad place to just hang out at! This place has it all, you're gonna pay more than you would somewhere else, but Publix has things you won't find at a typical grocery store. Simply put, this place is amazing and if nothing else, just go visit!
The ads are correct. Shopping at Publix is a pleasure. And their tree ripened peaches are the absolute best peaches I have ever eaten! Publix has decent prices and a wide selection of almost everything. And their employees are top notch.
Get it together, you represent Publix. Known for its friendly service, which we did not receive. If you do not keep up on training your staff correctly, your store location will quickly turn into a reputation with an unpleasant environment.
Hint: have at least two lanes open. I had to go through self-checkout because of the long line. The employee in this section was rude and unhelpful. Where were all the smiling employees? Only in the bakery section, a smile and hello. Keep your Cuban sandwiches stocked. There were no forks of spoons. Simple attention to detail matters.
Traveled 15 extra miles to shop here. We are from Florida. We know what Publix represents,. This is not found in Colonial Heights, VA. Management, get your act together. Train your staff correctly and supervise on a consistent basis!
Would like to switch from Kroger to Publix, but this experience dampens the joy of a positive shopping experience. Wonder, if I will get a reply? This will be the telling factor and a decision maker.