Courtney Smith
7 months ago
First time appointment with them and I LOVED it. I had first time experiences with them on eye dilation and numbing. That was really weird, but cool too! Lol. Very professional staff. Dr was great, very friendly and genuine. Jade in the glasses shop is the one who helped me order my glasses and she was fantastic! Super sweet! Loved my experience will be going back!
claudia Bratcher
a month ago
Dr Ennen is highly professional and provides cutting edge procedures. The front desk is wonderful, however the insurance administrators in the surgery center are less than adequate; I spent over a week (doing their job) seeking surgical clearance (that actually required no pre-certification or pre-determination) because they were not capable of resolving it themself. I use him because of his abilities and the trust I have in him, and worked around the insurance assistance in the surgery center (btw surgery nurses are great). Dr Ennen is well worth the negativity recently experienced. I have expert experience in educating people in providing excellent service, and have educated people for 36 years regarding customer service and leadership, so I know what is expected to remain successful and customer friendly. I highly recommend Dr Ennen and his nursing staff! 5 PLUS!
Steven Kostenko
2 months ago
Came in 3 seperate times and they still got my perscription wrong. I could not see properly from my glasses. I asked if they change my frames to a lower power and they refused without trying to give me an appointment and charge my insurance again. After that I asked for a refund and they declined and said it wasen't their policy. I had to dispute the charge through my credit card company. Will not be coming back here.
Ronda Keener
5 months ago
Went last week for eye exam. Barbara at front desk was very nice. The next two people saw was not friendly at all. Dilated my eyes, had me look at frames while they were dilating. Took me back to see doctor, took him an hour to come see me. Maybe was in the room 5 to10 minutes. Then went to look at glasses. They quoted me a price. Had to go get money and come back. When I went back they added more to the price then what they originally told me. Hope the glasses are better then their office service is.
Cassity Nichols
2 months ago
Professional and always courteous staff. Always clean.