I hadn't gone to an eye doctor in years but New Era Eyecare is super convenient to my work location, it takes many kinds of insurance, & the scheduling process was quick & easy. You arrive to fill out a mere 3 pages of details, the exam takes maybe 20 minutes + another 5 for the standard machine tests, & the billing/post-exam details last maybe another 10 minutes. Each stage was efficient, professional, & detailed (I asked a lot of questions).
Would I go again? Yes, I had a wholly positive experience throughout.
Would I buy glasses from them? Maybe, it's unclear how their prices compare to online locations but this seemed reasonable.
What was the weakest part of the experience? Being told I should get glasses for the first time -- BUT the staff was pretty understanding & helped me pick out frames & walked me through the pricing. The nice thing was by the time I got out of the exam, they had all of my insurance staff figured out instead of being ambiguous like other medical providers.
What was the best part of the experience? The staff were all very friendly & offered genuine input. They cared about my comfort & helped me to better understand their processes.
Right in the muddle of Clarendon with plenty of street parking (meters at certain times). The store is bright and open. The staff is cheerful, knowledgeable, and helpful. Great selection of frames with a wide spectrum of prices. Most of the frames can be order is a small set of colors. Very happy to have found this place.
I recently got new reading glasses here. Dr. Adair was very attentive and professional. The staff was super friendly and they made picking out new glasses so much fun.
My distance glasses didn’t need to be changed. My reading is good enough most often to read without needing glasses. I told him for the little that I need reading glasses I use generic ones because I can have multiple pairs. One in each location (office, home, car). 4 out of 5 because I felt that the Optomotrist was trying to up sell me on an unnecessary pair of reading glasses.
That said, the people in the shop are great. Most especially Crystal. She’s great at making sure you’re getting the most out of your insurance and getting the best deal possible.
They have a good variety of styles and price points.
I’ve been coming here for my annual eye exams and getting glasses/contacts for over five years. Staff here are always nice and professional. Doctors are very patient with all my questions. All the services and products are reasonably priced. I will definitely continue to come here for my future exams.