Patty Frost
a month ago
Absolutely rude on the phone.Wish I had got her name.I wanted to get a second opinion on possible surgery on my knee and she said they don't give second opinions!!! So where the hell does someone supposed to go?Then she's trying to tell me that they don't do crossover appointments from other doctors when I already had two surgeries done at Hartford Hospital through Hartford Healthcare from Middlesex Hospital doctors.She told me to go elsewhere for a 2nd opinion. NIIIIICE!!!!
Craig Gagnon
3 months ago
Horrible...... freezing cold and raining today and they won’t allow you to sit inside until the two visitors from upstairs come down. Also bring your ID, every visitor that enters needs an ID to go visit a patient, since when does a hospital need IDs. The front desk security guard is more focused on working his arms with a band over head. They should be fired for treating humans like this. At least let you stand inside in 44 degree weather!
Bertha Syphers
3 months ago
I am so grateful to be writing this review. I received excellent care during my stay here. I had a very complex surgery that required a Neuro and Ortho surgeons. The surgery became urgent and I was admitted immediately because my orthopedic doctor, Dr. Zhou, was on top of my case. I am currently completing acute rehab and doing great! I would like to thank Dr. Kiloroy ,the Neuro surgeon ,who was able to manipulate my spinal cord for proper function. I would like to send a special thanks to the nursing staff as they made my stay very comfortable and enjoyable!
Cheryl Duade
a year ago
You have to pay to park, there's no where else to park for free. I saw Dr Hafiz who seemed fine until the second appointment when she was snippy with me when I asked questions. I tried to get my records and was told you have to wait 30 days and pay for them. The receptionist was rude and put me on hold when she didn't know the answer to my questions. There are better places than this. Hartford Hospital gets money from your insurance company, your co-pays and parking. For what? Rudeness and a lack of professionalism.
Pamela Kuenzel
a year ago
My husband Will had surgery performed by Dr. Keggi of Middlebury. Excellent Surgeon. Great Bedside Manner. Highly recommend this doctor performing surgery at this location. Staff amazing. Clean! Efficient!