I fell and broke my femur late Christmas night. I was taking by ambulance to Hartford Hospital ER. I was in horrible pain and I apologize for my screaming while so many X-rays and then a cat scan were done, but they had to find out exactly what I had broken after my fall. I had my surgery the next day and woke up at the Bone and Joint Institute in a beautiful very large room. My surgery was performed by Dr. Hanbing Zhou from Orthopedic Associates of Hartford and I can’t thank him enough for the wonderful job he did. I can’t thank all the nurses, aides and everyone who took such good care of me. Every one that I had was wonderful!!! It was so nice to have a choice of food from a menu that you called in for each meal. My husband who came every day parked in their garage and his parking was validated. I have been in the hospital a lot through the years and I have to say this was the best experience I ever had.
Cleaning building with a free parking.
My husband Will had surgery performed by Dr. Keggi of Middlebury. Excellent Surgeon. Great Bedside Manner. Highly recommend this doctor performing surgery at this location. Staff amazing. Clean! Efficient!
Very ver priced and the costs were not explained. I had shoulder surgery in December at started PT right before the new year. In 2019 I had met my deductible. After the new year at my first appointment I specifically asked about changes to my billing but the BJI explained that there was no copy. After going to therapy twice a week for 6 weeks I was sent a 1400 bill. No one told me the costs had change, nor did they inform me of the costs at each appointment. Additionally since they way they bill PT if you ask for extra stretching or ice at the end you are charged more.
Completely blown away by the efficiency and service here. Communication between everybody is on point, nurses are friendly and accommodating, Dr. Miranda is a really nice down to earth guy, and the room and service overnight was extremely comfortable despite the pain I was in. I trust this place completely with my health and my surgery.