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Valley Allergy & Asthma Clinic, LLC

Palmer, AK

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Specialities

  • Plastic Surgeons

Office Locations

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Hours

  • Monday8:30 A.M.—4:30 P.M.
  • Tuesday8:30 A.M.—4:30 P.M.
  • Wednesday8:30 A.M.—4:30 P.M.
  • Thursday8:30 A.M.—4:30 P.M.
  • Friday8:30 A.M.—4:30 P.M.
  • SaturdayClosed
  • SundayClosed

Recent Reviews

Average Rating: 2.5

Naomi Gravdal

7 months ago

I want to thank Valley Allergy and Asthma Clinic for their outstanding diagnostic work and patient care. My issues were complex and Dr. Arseneau and Jordan persisted until my questions were answered and I had an excellent treatment plan. They always spent as much time with me as was needed. I recommend their practice to anyone who wants excellent long term care!! Thanks to all the staff!

lacey furlong

5 months ago

If you have another option, go somewhere else. First, we did the math from one of my appointments. They are literally charging $10 a minute. For one of my appointments I was forgotten in the room for over an hour. I finally had to call the front desk from my room to try to figure out what was going on. By the time I left, the lights were off in the back and the doctor was leaving. How does this happen? Also, I had to get a COVID test, which is normal, to have a certain appointment. This clinic switched over to COVID Secure but neglected to tell their patients about the new procedure. Due to the change and the fact that I did not know I was supposed to register, I waited 3 hours and had to leave to go to work. I came back later and had to wait another hour to get tested. They did not get the test results in time even though I took my time so I had to go through that entire process again but, since it was a special room in the building, my appointment was pushed back several weeks. My appointment was then changed because that room was overbooked. Also, to use their breathing machine I was not informed fully how to take the test so, I had to come back to double check which then, of course, meant I had to go through the entire aforementioned process again.

Garrett Glover

7 months ago

DO NOT BRING FAMILY HERE. My infant daughter had a allergic reaction to formula and my wife and I wanted to figure out what it was. We had already been to several doctors for my daughter's skin and were told by said doctors that she has eczema. We have done everything every doctor had told us to do, daily baths, specialized lotion, ect. These people had the nerve to tell my wife she was "neglecting" our child and she couldn't figure out why she was having an allergic reaction until her skin was under control. The doctor is a joke and staff was rude, clueless, and unmotivated. Stay far far away.

Jill Motz

8 months ago

Dr. Arseneau gave excellent and fast care to my Mom. I was very impressed with the office staff and particularly appreciated the precautions they took for COVID. Our family is so happy to have such an excellent resource here in the Mat-Su!

Joseph C

a year ago

Read all of the other reviews on here, and I can say that my daughter and I have experienced nothing like what's being posted. They've done a lot of great work with her. Their cheerful and positive attitude is infectious and has really motivated my daughter. Additionally, they have been patient with billing when it came to a mistake I made with my union coverage. We get our shots here as well and it's been an all around great experience for us.

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