Piper Nelson
10 months ago
The wait time is way too long. I have plans for the rest of my day and will likely be late picking someone up from school. My appointment was at 1:45, got called in closer to 2:00, and it is now 2:40 and I am still waiting to be seen by the doctor. It’ll likely be over an hour that I am in here for an appointment that should take 30 mins.
Jaclyn Collins
12 months ago
Nearly every time I have come here, I have ALWAYS been checked in for well over an hour before even being called back. While Dr. Samples’s staff is friendly and caring, I still sit in the patient room for another 20-30+ minutes before the doctor actually comes in. Then another 20-30 minutes if any other follow up is needed (doctor has to write prescription as I’ve been seen by a practitioner, etc.). One appointment (annual checkup) took over four hours from start to finish, and there were no major medical needs to be tended to. Just a simple annual-which those have to be scheduled months in advance as it is, only for them to call you two days before to cancel, not reschedule, just cancel your appointment, so you have to call BACK to schedule another one, to which they respond it will be months out AGAIN. After my third cancellation (I’m on birth control for severe endometriosis and was almost out, hence the need for the annual visit besides keeping up with general health), I finally told them they needed to call in a prescription for my bc and schedule something for me right away because of the amount of times I’d been put off. We all have lives to live, and if we were to call and cancel on them, we’d be charged, or if we were late, we’d be charged. Our schedules don’t matter to them, but you better make THEIR schedule your first priority. Again, Dr. Samples herself, her practitioner, and her nurses are very kind, but I cannot keep missing hours of work on an hourly income, with no way of making it up, since their office hours line up with mine. Unfortunately, I am going to have to find a different doctor.