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Walgreens

Phoenix, AZ

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Recent Reviews

Average Rating: 3.4

Ariel Bates

a month ago

Very distasteful experience with them I got a text saying my picture order was done (witch was a photo albums of my late dog for my family) I spent hours at the store putting them together an associate spoke with me got details of my situation ect & said she’d start them 4 hours later I got a text saying they were done I wasn’t able to make it there for another 2 hours on top of I called the store in my way & asked them if I been able to pick them up though it was 9:30 I was told yes it would be a problem & apon arriving the same girl that told me come on by Tells me she didn’t know what my order was or anything about my order & even though they text me & said they were done their not she doesn’t know what to tell me other then just because they contact you & say the orders done doesn’t mean their done & I can come back and check on them tomorrow

Larry and Deborah Bumgarner

4 months ago

Again, if I want my meds today due to them being short on stock I have to pay another appointment fee with my provider to get another rx for the 5 pills they "didnt have". This has happened so many times. Corporate needs to look into why this pharmacy is always short on stock for stimulants.

Anthony Carrillo

a year ago

On May 26 at about 5 PM this locations electricity was turned off and I called because the pharmacy was also closed and I had an inhaler that I needed to pick up. I have asthma. When I called a customer service person answered the phone and I explained the situation I even told her that I was having trouble breathing. she would not get a pharmacy tech on the phone she said there was no way to do it since she could not transfer my call I asked her if she could just take my info down and have them call me as soon as they open and she kept saying that she couldn’t transfer me. Not acknowledging my request. I asked for her name and she refused to give it to me. She finally decided to get the pharmacy tech and the tech helped me out with information on how to get my prescription but ALSO refused to give me the other representatives name. The pharmacist said her personal name was Andy after having to ask for hers a couple time but in a tone that sounded like she was not being honest. I was clear to both that I was asking her name to report the service to management. This is probably the worst someone has made me feel about having asthma.

B. G. (B-Rizzle)

a year ago

Generally a decent store. Employees are nice for the most part and the RX section is ok - Pharmists is nice...one employee back there seems to always have an attitude but he'll work it out. Not going to ding him - moggt just be his person because its not like know him. Yesterday I was in the store and a guy came in..smiling wirh NO mask. Every person in the store had a mask but yet he didn't. He was allowed to shop as though it wasn't an issue but hes talking and laughing. No one asked him, he showed no info about not being able to wear a mask for medical reasons or other but there he was in the store laughing, looking at everyone and shaking his head as though he's in disbelief. Stores are approaching/and asking ppl outside to please wear a mask. If not show paperwork or something but not 1 person did. This is a DRUG STORE... So why wouldnt they be more vigilant with our overall safety. Ok..maybe they are scared to confront or maybe they really don't care. But it didn't make me feel as though they did. So Walgreens if you do care at all - and you must because all the employees and patreons had a mask other than that 1 person, hire a security guard if you can't/unwilling/scared to approach. Other businessea have. The one place that should be free of non-mask wearing people shoild a grocery stores or drug stores. I ding'd you for that. With the huge rise in cases all around the country and AZ (Phx), I shouldn't have to point that out.

Anthony Robinson

a year ago

Great store the prices are not that high . I get my clear eyes here and they have cool toys wide variety of different items I might want to buy good for impulse buying the people that work there are friendly .

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