William Siegrist
in the last week
Absolutely terrible experience with the place. I tried to use a Groupon Deal that I had purchased that day. The deal clearly stated that it was acceptable for anyone who hasn't been active with them for the last 12 months. I hadn't gone in for a visit since 4 years prior, so I should have been eligible. I tried to set up an appointment with a man named Alex and while doing so he stated that I couldn't use the Groupon. He stated that it was only for new customers, which confused me because it never stated that it was only for new customers. The conversation ended up like an argument with a child, he just kept repeating the same thing and never gave me any sort of explanation. Really disappointing experience, don't waste your time with them.
renhuan xu
3 months ago
The Optician named Alex is the worst I have never met. I checked my vision and used the new prescription ordered a new pair of progressive glasses. a week later when I went back to pick up the glasses, I realized that I cannot read my phone and newspaper, but he told me I might need a few days to get use to it, after 2 weeks I still cannot read then call them back, and he asked me to check my vision again with doctor since he beleives my vision has been changed in 3 weeks! now I am still wearing the stupid glasses but need to remove it to watch my compute or cell phone, definitely wont go back again! horrible customer service, no warranty at all, I would leave a zero star if I could!
Junko Maki
5 months ago
The manager Optician named-Alex has an Absolutely terrible attitude! The WORST OPTICIAN I have ever MET. He does not know how to provide good customer service. He cannot answer simple questions in a nicely manner "He just wants to argue" . The business doesn't care about customer satisfaction especially after you paid. This place offers, bad customer service, no warranty and the cleanliness of the store is lacking . I WOULDN"T EVER GO BACK THERE AGAIN !! If i could give them a zero amount of stars I would.
Prina Jackson
8 months ago
(January 8, 2021) Me or my kids never been inside let alone a customer, but I do love Chopard. Don't know to much about the other brand. I do recognize the name & they do have fly stuff. I loved these 2 pics so I had to take pic.
Tray Porter
a month ago
Friendly staff, very helpful and professional.