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Family Care Associates

Las Cruces, NM

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  • Physicians–General Practice

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Recent Reviews

Average Rating: 2.5

Brianna Padilla

12 months ago

Great experience! Dr. Toledo-Neely and staff were very welcoming and I was in and out very quickly.

Sumit Mehta

7 months ago

I had a 'normal' experience visiting this facility for medical care a month ago. Since then, I have been unable to get a response from my Doctor or the facility after multiple calls to review lab test results, etc. The front desk staff, while courteous, are unable to do anything beyond leaving messages that go unanswered. While I am not one to promote negative publicity, it is simply inexcusable for a patient to not get a call back for a month after leaving 5+ messages and to be told that all that can be done is for those messages to be passed along. This borders on negligence and puts patients at risk. Pathetic...in so many ways. Can you even TRY to do better?

Mary Landon

3 months ago

Whoever is taking nurses calls on refills needs to be fired.She lied receiving requests for refills from CVS pharmacy.All 4 I'm never seen such irresponsibly. from

Carla Dee

7 months ago

Dr. Toledo is amazing! She and her staff are very friendly. She made me feel so comfortable and was patient and caring. One of the best doctors out there.

Alexandra Roldan

12 months ago

The front desk is really professional and really attentive. The medical assistant was really nice and professional, she takes her time with her patients and asks all questions in a respectful manner. Dr. Imelda C. Toledo-Neely was friendly and attentive during my appointment, she really took the time and addressed about my worries. She made me feel very comfortable and assured.

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