Brynea C
2 months ago
I love this dentist office. I have never walked into a place where I feel completely welcomed! I was greeted with a warm smile. My teeth cleaning went great and I received some hygiene tips. Dr. McDonald was absolutely the best. I will be a returning member of this dentist off. I recommend Victory to literally anyone who wants to be treated like family.
rpstephans
5 months ago
Dr. McDonald was friendly and I thought did a good job the two times I have been in the office. However, I cannot say the same for the office staff. They are not doing a good job responding to my emails and given I have very little time during the day to call, still have not resolved my issue that has been ongoing over the last month. The communication needs to improve, otherwise I do not plan on being back.
Daniel Candia
9 months ago
I have 2 crowns & root canals that they said I need to have done. When I called in to schedule the appointment they said they have no record of that and I will need new x-rays/exam to be sure. When I mentioned how much pain I was in and that I've already had the exam I was placed on hold in the middle of talking, the phone was picked up by another girl that was laughing saying the other girl "had to go really quick" but will be back. After being on hold for another 10 minutes I was told I would receive a call back but never did. I've called the office at least 8 times - still no crowns/root canals/call back.
The other, probably bigger, issue is when you go in for just a standard annual cleaning the male dental hygienist spends the entire time sexually harassing the women to the point it makes me want to get up and leave from the other side of the room. The female hygienist is wonderful though and probably the best thing about this office.
Terrible office hours that make no sense at all (randomly closed, only open certain Friday's of the month but even that changes, "emergency" call back service is worthless when the dentist doesn't call you back ever even during extreme pain situations)
I will absolutely never go back to this dentist